Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
On-The-Job Responsibilities:
Statewide
Typical Degree: High school diploma or equivalent
Employed as of 2023: 2,685
2033 Projected Openings: 2,400
Entry Level Salary: $37,970
Median Salary: $47,560
Experienced Level Salary: $75,090
Associated Local Workforce Area:
*values presented are at the Local Workforce Area level
Employed as of 2023:
2033 Projected Openings:
Entry Level Salary:
Median Salary:
Experienced Level Salary:
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Time Management
Managing one's own time and the time of others.
Speaking
Talking to others to convey information effectively.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY-ND 4.0 license.
This tool was built using publicly available data from the Kentucky Center for Statistics and the United States Bureau of Labor Statistics.