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COUNTER AND RENTAL CLERKS

On-The-Job Responsibilities:

Education & Outlook

Statewide

Typical Degree: No formal educational credential

Employed as of 2022: N/A

2032 Projected Openings: N/A

Entry Level Salary: $23,370

Median Salary: $34,440

Experienced Level Salary: $51,340

Numbers By Area*

Associated Local Workforce Area:

*values presented are at the Local Workforce Area level

Employed as of 2022:

2032 Projected Openings:

Entry Level Salary:

Median Salary:

Experienced Level Salary:

Knowledge, Skills, and Abilities
Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Service Orientation

Actively looking for ways to help people.

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity

The ability to speak clearly so others can understand you.

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This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY-ND 4.0 license.

This tool was built using publicly available data from the Kentucky Center for Statistics and the United States Bureau of Labor Statistics.