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RETAIL SALESPERSONS

On-The-Job Responsibilities:

Education & Outlook

Statewide

Typical Degree: No formal educational credential

Employed as of 2022: 45,727

2032 Projected Openings: 68,973

Entry Level Salary: $21,130

Median Salary: $29,370

Experienced Level Salary: $46,070

Numbers By Area*

Associated Local Workforce Area:

*values presented are at the Local Workforce Area level

Employed as of 2022:

2032 Projected Openings:

Entry Level Salary:

Median Salary:

Experienced Level Salary:

Knowledge, Skills, and Abilities
Knowledge

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Skills

Persuasion

Persuading others to change their minds or behavior.

Service Orientation

Actively looking for ways to help people.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity

The ability to speak clearly so others can understand you.

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This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY-ND 4.0 license.

This tool was built using publicly available data from the Kentucky Center for Statistics and the United States Bureau of Labor Statistics.