Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
On-The-Job Responsibilities:
Statewide
Typical Degree: High school diploma or equivalent
Employed as of 2022: 3,505
2032 Projected Openings: 5,952
Entry Level Salary: $21,200
Median Salary: $26,550
Experienced Level Salary: $30,090
Associated Local Workforce Area:
*values presented are at the Local Workforce Area level
Employed as of 2022:
2032 Projected Openings:
Entry Level Salary:
Median Salary:
Experienced Level Salary:
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Speaking
Talking to others to convey information effectively.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Service Orientation
Actively looking for ways to help people.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
The ability to speak clearly so others can understand you.
This page includes information from the O*NET Career Exploration Tools by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY-ND 4.0 license.
This tool was built using publicly available data from the Kentucky Center for Statistics and the United States Bureau of Labor Statistics.